Contact us

We are located at the Wangaratta Government Centre, 62-68 Ovens Street, Wangaratta.
Opening hours are Monday to Friday, 8.30am - 5pm.

You can contact us via:

• Customer Request System: create a customer request
• Email: council@wangaratta.vic.gov.au
• Phone: 03 5722 0888
• Post: PO Box 238, Wangaratta Vic 3676
• After Hours: For after hours emergency assistance, including dangerous road conditions, trees over roads, livestock on roads or animals at large, call 03 5722 8102

Need to report an Issue or make a request?

To make a report or request online, Click here

Complaints and Compliments

You can give us a compliment or make a compliant via our online customer request management system.
Complaints are treated confidentially, while staff who receive compliments are informed of the compliment.

Mayor & Councillor Invitations

Our Mayor and Councillors love attending and participating in events in the region.

If you you would like to invite the Mayor or any Councillors to your event, please submit your request at least four weeks prior to your event.

We will endeavour to respond to you within 5 business working days. 

Submit a Mayor or Councillor invitation 

National Relay Service

If you are deaf or have a hearing or speech impairment, you can call through the National Relay Service.

• TTY users can phone 13 36 77 then ask for 03 5722 0888.
• Speak & Listen (speech-to-speech) users can phone 1300 555 727 then ask for 03 5722 0888.
• Internet relay users can connect to NRS on www.relayservice.com.au then ask for 03 5722 0888