Shopping Trolleys
Shopping trolleys not returned to their owners are considered litter.
They can be:
- A hazard to pedestrians and road users
- Unsightly in our parks and reserves
- Have an environmental impact on drains and waterways.
Trolley Tracker
Trolley Tracker works with some of Australia’s largest retailers, encouraging the public to Return, Report and Reduce the impact of trolleys in the community and environment.
You can lodge a report anytime through the smartphone app, via the Trolley Tracker website or via the call centre 9AM-5PM Monday – Friday
Which retailers can I report to Trolley Tracker?
Trolley Tracker can take reports of abandoned trolleys belonging to Woolworths, Big W, and Dan Murphy’s. For all other retailers we recommend getting in touch with them directly.
If you have reported a trolley and it hasn’t been collected, please call Trolley Tracker on 1800 641 497 and let the operator know that you are proving a repeated report. The operator can then follow the report up with the local trolley collector as a High Priority.
Report a Trolley via Snap Send Solve
Visit Report trolley Snap Send Solve to report an abandoned trolley now, or download the app on your Snap Send Solve Apps on Google Play Android or Snap Send Solve on the App store iOS device.
Snap Send Solve is a quick and easy way to report an abandoned trolley without the need for a phone call or email. Just take a photo and send it to the relevant authority, or us. Snap Send Solve can be used on your computer and mobile device.
Phone
To report an abandoned trolley, you can directly report to the relevant authority:
For trolleys belonging to Coles, Kmart visit Coles trolleys or free call 1800 876 553 or use the Coles App.
- Coles and Woolworths/Safeway have iPhone and Android mobile phone apps to report abandoned trolleys
- Bunnings phone 1300 554 777
- Target phone 1800 163 900
- Officeworks phone 1300 633 423
- Kmart phone 1800 124 125
ALDI report via online form Report Aldi's lost trolleys