Home Care Packages provide older Australians care services in the comfort of their own home.
What supports can be provided?
Depending on your needs there are a range of services which may be included in your package.
You are actively involved in deciding care and services to support you living safely and independently.
To support your independence:
- Personal care - to help maintain your personal hygiene and grooming standards
- Nursing services - to help treat and monitor medical conditions
- Allied health and therapy services - such as speech therapy, podiatry, occupational or physiotherapy services
- Food and nutrition services - to help you eat well
- Specialised support - to help you manage particular conditions and maximise your independence
To keep you safe at home:
- Cleaning and home maintenance services - to keep your home clean and liveable
- Minor home modifications - to increase or maintain your ability to move safely around your home
- Goods, equipment and assistive technology to help with mobility, communication and reading
To keep you connected to your community:
- Transport services to help you get to appointments and activities
- Social support services to encourage you to participate in social and community activities
Steps to accessing a Home Care Package:
- Before you can access government-subsidised aged care services for the first time, you will need to apply for an assessment.
Contact My Aged Care online or call 1800 200 422. This assessment is free.
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After your assessment is complete, you will receive a referral code for the services you are eligible for.
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Contact the Rural City of Wangaratta Aged Care team on 5722 0790. Our team will take the time to understand your needs and goals and will create your personalised support plan.
Our Team
Our Aged & Community Care team is an experienced group of locally based case managers, duty workers and administration support. A Case Manager will work with you (and your family/carer if you wish) to develop and implement an individualised care plan best suited to your needs.
Your Case Manager will stay in contact with you via phone and face to face home visits, so care services can stay appropriate for any changing needs.
We service the Wangaratta and Wodonga municipalities.
Funding, Charges and Fees
Each Home Care Package provides monthly funding from Services Australia, used for your care, services, and to cover care management and package management fees.
If an income tested fee is applicable, this contribution forms part of the monthly Home Care Package funding.
Please note we do not charge a basic daily fee.
Funding and charges
Fee schedule Brokerage-Schedule-2024-2025.pdf(PDF, 194KB)
Home care package funding – Monthly funding paid by Services Australia to be used for your care and services.
- Care management charges – Care management is the charge for case management. This is key component for every home care package as your case manager will work with you to arrange your services.
- Package management charges – is the ongoing administration tasks to ensure a smooth delivery and management of your home care package.
Home care fee estimator
Income Tested Fee
Depending on your income and financial position, Centrelink may determine that you personally need to contribute to your care and services.
This is called an Income Tested Fee. So that there are no surprises, it is wise to complete a Centrelink income assessment, to work out how much money you may be asked to contribute each month, before commencing your Home Care Package.
You can find out more information from My Aged Care on or call Centrelink on 1800 227 475.