Instalment Dates and Payment Support

Instalment Dates and Payment Support

The following information has been prepared to assist residents to understand their rates notice. 

For further information about rates or to speak to someone about rate payments, please contact Council's Property & Revenue Coordinator on (03) 5722 0838 or

Payment for 2017/2018 rates and charges levied must be paid by four (4) instalments. The first instalment must reach Council's offices by 30 September 2017 or within 14 days from the date on which the notice was issued, whichever date is the latest date. The remaining instalments must be paid no later than: 

  • 2nd Instalment - 30 November 2017
  • 3rd Instalment - 28 February 2018
  • 4th Instalment - 31 May 2018

Where a due date falls on a weekend or public holiday the instalment will be due on the following business day.

Although Wangaratta does not offer a lump sum payment option, if you wish to pay your rates in full you must ensure that the respective instalment due dates are satisfied to avoid penalty interest being charged.

Online rate notices

Did you know you can receive your rates notices via email? Click here to register now!

Making a payment

Please visit the Payment Options webpage  to view the options for making payments (including the payments of rate) to Council.

Late Payments

Rates are a charge on the property and unless paid on or before the due date, will bear interest at the prevailing interest rate (currently 9.5%). Interest will be charged from the due date of payment.

Non-receipt of rate notices or delays in postal delivery, in many instances, are not the fault of the Rural City of Wangaratta and therefore are not considered to be an acceptable excuse for late payment of rates. If a rate notice has not been received by the end of August, it may be that no change of address notification has been received.

Financial Hardship

If you find it difficult to pay Council rates and charges by the due date please contact the Finance Unit (Rates Section) on 5722 0838 to arrange an appointment for you to discuss the circumstances and options available.

For free, confidential and independent financial information for Victorians experiencing financial difficulty please visit MoneyHelp, a not-for-profit service supported by the Victorian Government or contact the National Debt Helpline on 1800 007 007.

Some local, free financial counselling is available at the following organisations;


Pensioner Rate Assistance Scheme

If you hold a Commonwealth Pensioner Concession Card or Veteran Affairs Gold Card and live at the property shown on the rate notice you may be eligible for a 50% rebate (to a maximum of $223.80) on council rates and charges, as well as $50 rebate on the Fire Services Property Levy.

To apply for a first time rebate you must produce your rates notice and concession card and fill in an application form, which is available from the Wangaratta Government Centre or download one below. If you received a rebate last year and your circumstances have not changed, you will automatically be granted a rebate this year.

For more information download the Municipal Rates Concession poster below or visit the Department of Health & Human Services (DHS) website.


PDFMunicipal Rates Concession Poster (1181 KB)

PDFMunicipal Rates Concession Form (146 KB)

Last Updated: 18-12-2017

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